{"id":2701,"date":"2026-02-17T17:40:02","date_gmt":"2026-02-17T16:40:02","guid":{"rendered":"https:\/\/jasnovidkaviktorija.com\/?page_id=2701"},"modified":"2026-02-17T17:42:36","modified_gmt":"2026-02-17T16:42:36","slug":"pravilnik-povrnitev-vracil","status":"publish","type":"page","link":"https:\/\/planetzavesti.com\/en\/pravilnik-povrnitev-vracil\/","title":{"rendered":"Pravilnik povrnitev in vra\u010dil"},"content":{"rendered":"

PRAVILNIK O VRA\u010cILIH IN ODSTOPU OD POGODBE<\/h1>\r\n

1. Splo\u0161ne dolo\u010dbe<\/h2>\r\n

Ta pravilnik ureja pravico potro\u0161nika do odstopa od pogodbe, vra\u010dila blaga in postopek reklamacij pri podjetju:<\/p>\r\n

PLANET ZAVESTI, Victoria Negro Gnidovec s.p.<\/strong>
Sede\u017e: Pregara 14, 6272 Gra\u010di\u0161\u010de
Mati\u010dna \u0161tevilka: 8661049000
Dav\u010dna \u0161tevilka: 11516097
E-po\u0161ta: jasnovidka.viktorija@gmail.com
Telefon: +386 41 707 713<\/p>\r\n

\r\n

2. Pravica do odstopa od pogodbe (14 dni)<\/h2>\r\n

Potro\u0161nik ima pravico, da v 14 dneh od prejema blaga brez navedbe razloga odstopi od pogodbe.<\/p>\r\n

Odstopni rok za\u010dne te\u010di naslednji dan po prevzemu blaga.<\/p>\r\n

Za uveljavitev pravice do odstopa mora potro\u0161nik prodajalca o svoji odlo\u010ditvi nedvoumno obvestiti (po e-po\u0161ti ali pisno na zgoraj navedeni naslov).<\/p>\r\n

\r\n

3. Postopek vra\u010dila blaga<\/h2>\r\n

Kupec mora blago vrniti najkasneje v 14 dneh po obvestilu o odstopu od pogodbe.<\/p>\r\n

Blago mora biti:<\/p>\r\n

    \r\n
  • \r\n

    nerabljeno,<\/p>\r\n<\/li>\r\n

  • \r\n

    nepo\u0161kodovano,<\/p>\r\n<\/li>\r\n

  • \r\n

    v originalni embala\u017ei,<\/p>\r\n<\/li>\r\n

  • \r\n

    z vsemi pripadajo\u010dimi deli in dokumentacijo.<\/p>\r\n<\/li>\r\n<\/ul>\r\n

    Kupec je odgovoren za zmanj\u0161anje vrednosti blaga, \u010de je ravnal z blagom druga\u010de, kot je potrebno za ugotovitev njegove narave, lastnosti in delovanja.<\/p>\r\n

    \r\n

    4. Stro\u0161ki vra\u010dila<\/h2>\r\n

    Stro\u0161ke vra\u010dila blaga krije kupec, razen \u010de je bilo dogovorjeno druga\u010de.<\/p>\r\n

    Po\u0161iljk z odkupnino ne sprejemamo.<\/p>\r\n

    \r\n

    5. Vra\u010dilo kupnine<\/h2>\r\n

    Prodajalec vrne prejeta pla\u010dila najkasneje v 14 dneh po prejemu obvestila o odstopu od pogodbe.<\/p>\r\n

    Prodajalec lahko zadr\u017ei vra\u010dilo kupnine do prejema vrnjenega blaga ali dokler kupec ne predlo\u017ei dokazila, da je blago poslal nazaj.<\/p>\r\n

    Kupnina se vrne z enakim pla\u010dilnim sredstvom, kot ga je uporabil kupec, razen \u010de je izrecno dogovorjeno druga\u010de.<\/p>\r\n

    \r\n

    6. Izjeme od pravice do odstopa<\/h2>\r\n

    Potro\u0161nik nima pravice do odstopa od pogodbe pri:<\/p>\r\n

      \r\n
    • \r\n

      blagu, ki je izdelano po natan\u010dnih navodilih potro\u0161nika ali je prilagojeno njegovim osebnim potrebam,<\/p>\r\n<\/li>\r\n

    • \r\n

      blagu, ki je hitro pokvarljivo ali mu hitro prete\u010de rok uporabe,<\/p>\r\n<\/li>\r\n

    • \r\n

      zape\u010datenem blagu, ki zaradi varovanja zdravja ali higienskih razlogov ni primerno za vra\u010dilo, \u010de je kupec po dostavi odprl pe\u010dat,<\/p>\r\n<\/li>\r\n

    • \r\n

      digitalnih vsebinah, \u010de se je izvajanje za\u010delo z izrecnim soglasjem potro\u0161nika.<\/p>\r\n<\/li>\r\n<\/ul>\r\n

      \r\n

      7. Stvarna napaka in reklamacije<\/h2>\r\n

      V primeru stvarne napake ima kupec pravico do uveljavljanja reklamacije skladno z veljavno zakonodajo.<\/p>\r\n

      Reklamacijo lahko kupec poda pisno na e-po\u0161tni naslov [email].<\/p>\r\n

      Prodajalec bo na reklamacijo odgovoril v zakonsko dolo\u010denem roku.<\/p>\r\n

      \r\n

      8. Po\u0161kodba po\u0161iljke<\/h2>\r\n

      Kupec mora ob prevzemu preveriti stanje po\u0161iljke.
      V primeru vidnih po\u0161kodb mora kupec po\u0161kodbo nemudoma reklamirati dostavni slu\u017ebi.<\/p>\r\n

      \r\n

      9. Izvensodno re\u0161evanje sporov<\/h2>\r\n

      Prodajalec skladno z zakonodajo ne priznava nobenega izvajalca izvensodnega re\u0161evanja potro\u0161ni\u0161kih sporov kot pristojnega za re\u0161evanje spora.<\/p>\r\n

      Potro\u0161niki lahko spor re\u0161ujejo preko platforme za spletno re\u0161evanje sporov (ODR), ki je dostopna na spletni povezavi Evropske komisije.<\/p>","protected":false},"excerpt":{"rendered":"

      PRAVILNIK O VRA\u010cILIH IN ODSTOPU OD POGODBE 1. Splo\u0161ne dolo\u010dbe Ta pravilnik ureja pravico potro\u0161nika do odstopa od pogodbe, vra\u010dila […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2701","page","type-page","status-publish","hentry"],"yoast_head":"\n- Pravilnik povrnitev in vra\u010dil<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/planetzavesti.com\/en\/pravilnik-povrnitev-vracil\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"- Pravilnik povrnitev in vra\u010dil\" \/>\n<meta property=\"og:description\" content=\"PRAVILNIK O VRA\u010cILIH IN ODSTOPU OD POGODBE 1. 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